Choosing a Puppy: We encourage you to come and choose a puppy in person (at 5-6 weeks) unless you have extenuating circumstances or live out of province. Alternatively, we can do a Skype call with you to help you choose a puppy. We believe that it is important to see the puppies, the parents of the puppies, where your puppy has been raised, and to choose a puppy in person based upon the temperament that will best match your family, lifestyle, and home environment. Anyone who is NOT able to come and choose in person will need to choose via Skype video call. Families choosing a puppy in person or by Skype video call will be expected to choose a puppy during the time frame of their visit or Skype call based on interactions and viewing of the puppies. Visits and/or Skype calls usually last 30 minutes to an hour. We will help guide you to the best match for your family. (WITH COVID STILL AN ISSUE, WE HAVE DONE A LOT MORE SKYPE VIDEO CALLS SPECIFICALLY DURING TIMES OF PEAK SPREADING AND LOCKDOWNS. DURING CERTAIN TIMES, THIS MAY BE THE ONLY OPTION FOR CHOOSING A PUPPY, AND WE ASK FOR RESPECT OF SAFETY BOUNDARIES) Visitation or Skype Video Calls will be scheduled in the order in which your name is on the waiting list. We do not permit viewing of the puppies out of sequence -- you will be required to make a decision on a puppy in the order in which your name is on the list and in the allotted time of your visitation or Skype Video Call.The date(s) that families will be scheduled to come and choose their puppies will be given to you in the Birth Announcement Email that is sent out to the families on a list when a litter is born and the date(s) are, of course, based on the date of birth for each litter. Everyone on the list will have a full 5-6 weeks from the birth of the puppies to when the puppies turn 5 weeks of age to clear their schedules in order to visit in person or Skype Video Call with us starting at 5 weeks of age and working our way down the waiting list until every family has chosen a puppy. If the litter is a large litter, visitation or Skyping to choose may extend up to 6 weeks of age in order to fit all the families in for a visit or Skype call! Our puppies need a minimum of an hour between visitors to rest and rejuvenate or perhaps eat a meal, and so as you can imagine, the visitation and/or Skype calls need to be spaced out, perhaps over the course of several days in order for each family to see active puppies instead of sleeping puppies. We are conscientious that some families can only travel on weekends due to work and/or school, but in order to keep things moving along smoothly, we ask that you please be respectful and come at your arranged visitation time and not plan another outing or book a vacation, etc. and then expect the world to stop turning for you! Families are scheduled in the order in which their names are on the waiting list. If someone on the list for a litter agrees to a visitation or Skype time to choose their puppy, and then cannot attend for whatever reason and asks to reschedule, legitimate or not, and it interferes and/or encroaches on the other families scheduled visits or Skype calls -- then the consequence would be that we will need to move whoever is asking to reschedule to the bottom of the waiting list to choose after the other families have chosen and that family would receive the remaining puppy if they are a good match. There may be circumstances that lead to your need to reschedule that are out of your control, but we have to consider there are other families on the waiting list who perhaps may not be able to change (and shouldn't have to change) their schedules in order to work around someone else's life circumstance. We also have to take into consideration the needs of our puppies and dogs, as well as the personal needs of all the families who are being scheduled to visit or Skype -- this task is amplified if we have more than one litter at the same time. Once everyone on a waiting list has booked a visitation or Skype call with us, rescheduling is not possible if it will interfere with the next families on the waiting list. We help guide each family to a puppy that will be a suitable match for their home and lifestyle based on the temperament, energy level, estimated size of a puppy, any gender preferences or allergy needs (ie. fur type), and the type of activities that a family may wish to enjoy with a puppy (which correlates with their size and energy level). We will give you information about each puppy in the litter, and sometimes there may be multiple puppies in a litter that would be a suitable match for your family and the decision can then come down to other deciding factors such as the colouration of a puppy. But it is very important to keep in mind that we do not accept anyone wanting to choose a puppy based solely on the colouration of fur and we cannot guarantee that you will get a specific colour of puppy at choosing time. In the end, if you will not be happy with any colour of puppy, you shouldn't be on our waiting lists. It is impossible to guarantee what colours or genders of puppies will be born and no one should be choosing a puppy based solely on the colour of fur, and most colours will also change with maturity! You don't get to "reject" your human children because of their hair colour, so let's stop being silly about the colour of dogs fur. It also narrows the gene pool and causes health issues in later generations if dogs of the same colouration are bred together continually generation after generation. We always breed dogs of different colouration, or dogs with multi-coloured parents together for gene diversity, and therefore, we will typically have a full range of colours in our puppies which includes black fur. We don't offer discounts for puppies of "less desirable" colours, as ALL COLOURS ARE BEAUTIFUL and people need to stop being so silly! Energy and temperament are the most important factors for matching puppies to families.Our puppies are matched to families based on suitability, and each family, whether first or last on a waiting list will be given the same consideration as to whether or not a specific puppy will work for their home or not! Sometimes, a puppy will choose it's new family and do the bulk of the work for us! Dogs can read your energy and will often gravitate to people who match their unique flow of energy. So, if you're looking for that special connection with a puppy -- it's all a part of the process!